If “SmileTE.status” does not expand, then the app either does not have the TextExpander Library built-in, the library is an old version that won’t work on iOS 7 and above, or something unusual is going on.
Copy the text that appears and send it to us - it will help diagnose the problem. That should act as a special Snippet abbreviation and expand into some text that shows what version of the TextExpander library is being used, how many Snippets and groups are loaded, and some other information. In the Name the copy of this snippet field, enter a name for the snippet, then click the Save Snippet to a Folder dropdown menu and select a folder. Hover over the snippet and click the Actions dropdown menu: To clone the snippet, click Clone. Tried the above steps and Snippets still not working? Try typing exactly this case-sensitive text into the enhanced app: In the dialog box, edit the fields you want to change. Note that for this to affect expansion in TextExpander-enhanced apps you will have to fetch Snippets in that app. Unless you need your abbreviations to remain case-sensitive, the easiest way to get your Snippets expanding again is to switch on “Ignore Case.” IOS may automatically capitalize your Snippets, and if you have case-sensitive abbreviations this may prevent them from expanding. If Snippets are still not expanding, try switching on “Ignore Case” in the Settings.
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Some apps show a confirmation alert or update a date display, while others do not. When you tap Update Snippets in the example above, the app will fetch the Snippets by very briefly switching to the TextExpander app, then switching back to the enhanced app. Look in the app’s settings for some kind of TextExpander switch or button. This is a side-effect of Apple’s measures that keep one app on your device from crashing or interfering with any other apps. Make sure to update your Snippets in the app. You must fetch the Snippets from within every app that you want to use them in. (If you are having trouble with the TextExpander for iPhone & iPad keyboard in v.3 not working, see our keyboard troubleshooting guide) Step 1: Snippets not expanding in a TextExpander-enhanced app listed here?
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How Do I Fix Snippets Not Expanding In Supported App? How to fix your Snippets not expanding
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